Residential & Commercial Property Management

At the forefront of our real estate services is our dedicated property management services for both residential and commercial properties in Perth, Western Australia. As a property management company, it’s our business to market your rental property, select a tenant and manage your property, but it’s our approach, our manner, the way we deal with people and importantly, our fees that makes the difference – that’s what sets us apart.

Our property management service is tailored to suit your property portfolio and we know exactly how to manage your rental property and take away the hassles and all the time consuming aspects that come with managing a rental property. The proof is in what our clients say about us and the consistently high occupancy rate in all the properties we manage.

  • Avoid the day-to-day worries of property management.
  • Reduce your workload and stress.
  • Protect your investment.
cortes property management team

Our Property Management Services

We manage all aspects of rental properties and investment properties and provide dedicated support 7 days a week to landlords and tenants.

We deal directly with landlords and tenants and are very good at coordinating all the services you need like; screening tenants, writing ads & marketing, collecting rent, preparing lease agreements, checking and handling repairs and maintenance issues, responding to tenant complaints and even pursuing evictions, and answering lots of phone calls on behalf of the property owner. Plus, we keep track of your rental income and expenses in maintaining the property to make sure you stay on target with your property investment returns and help you to maximize your rental return.

Marketing & Advertising

We do all the advertising to help you find good tenants. Our effective advertising & marketing of your property includes; professional photos, promotions across a diverse amount of websites, signage & scheduled viewings.

Property Maintenance

Our comprehensive infrastructure allows us to minimise maintenance costs and perform maintenance at a much lower cost than real estate agencies or other property management companies around the area.

Property Management Fees

Our property management fees are highly competitive, simple, easy to understand. They allow you to budget for your future with piece of mind. We offer a range of plans with no hidden, upfront or multiple fees.

Property Management Fees

We are happy to offer our property management services tailored to suit you. You can choose one or all of our property management services from our full property management service or you may just want us to collect the rent and you manage the rest.

Property Management Details

We manage all aspects of rental properties and investment properties and provide dedicated support 7 days a week to landlords and tenants.

  • Advice on matters such as rental values, rent reviews and insurance.
  • Advice on any repairs that should be done before the property can be let.
  • Ensure your properties condition and presentation is in line with tenant expectations.
  • Advertising for and locating potential tenants.
  • Negotiating a rent appropriate for the property, the area and the current market conditions.
  • Selecting tenants and letting the property.
  • Preparing a property condition report at the start of the tenancy and checking the property’s inventory.
  • Collecting the rent payments.
  • Inspecting the property and ensuring it is suitably maintained.
  • Reporting and arranging for necessary repairs and maintenance to the extent authorised.
  • Paying accounts, such as water service charges, council rates and strata levies.
  • Collecting and lodging the bond with the Bond Administrator (the Department of Commerce) in accordance with the Act.
  • Preparing a periodic or fixed-term residential tenancy agreement.
  • Providing relevant notices and financial statements to you.
  • Attending meetings, such as strata company meetings.
  • Issuing breach/termination notices to the tenant, or arranging for court proceedings when appropriate.
  • Attending court on your behalf in any disputes with tenants.
  • At the end of the tenancy, preparing a property condition report and finalising matters relating to the release of security bonds

Property Management Staff & Resources

We have a number of managers dedicated to your property, each specialising and focusing on specific areas of property management and tenancy. Plus, our in-house handymen make sure all aspects of the property’s maintenance are completed swiftly and cost-effectively without compromising quality of workmanship.

Because of these dedicated people, we can resolve most matters the same day we receive a call. And most importantly, there is someone available to take a call from tenants or owners almost all the time. If we do miss a call and a message is left, we endeavour to return the call within 2 hours.

We have a part time in-house handyman who carries out small jobs around the property at a very competitive rate of $40 + GST per hour. For example: Say a door handle becomes loose. Most agents will send a handyman or tradesman to tighten the door handle, costing the client call-out fees resulting in a bill well above $80.00 +. Our handyman goes out at a fraction of the price to repair small Jobs.

For larger repairs & maintenance, these jobs are outsourced to external contractors who will supply a quote or price and your approval will be sought prior to sending out the contractor.

All maintenance, no matter how low the price will require your approval, this is done from our maintenance management system called Maintenance Manager, which you will receive a log in for you to be up to date with all maintenance to your property.

Our Inspection Manager inspects properties and reports any issues to the Maintenance Manager. He performs regular property condition reports and knows the condition of the property from start to finish. He makes sure the property is kept to the same standard throughout the tenancy.

Our Maintenance Manager addresses property maintenance, keeps track of what has been spent on the property, and at the time of lease renewal, negotiates the rent to offset some of the expenses.

Our BDM/Leasing Manager leases properties as quickly as possible to low-risk tenants. He guides client’s step by step through our detailed services and ensures their property is leased in a timely manner.

Our accounts and administration staff make sure tenants pay the rent and water usage on time. They also pay creditors on behalf of owners, processes owner payments, and issue easy to read monthly statements for owner’s accountants.

Our High Risk Manager handles any disputes or complaints from owners or tenants, issues notices to tenants, applies to the court, and attends court on any matters to make sure the owner’s risk is minimised. He also handles any insurance claims with the assistance of the Maintenance Manager.